What kind of email notifications can I send to my customers?

Questions? We have answers.


What kind of email notifications can I send to my customers?

You can choose to send automatic email notifications to clients whenever a certain event occurs.

• Booking emails - sent to client when a booking is created, modified or deleted
• Guest welcoming email - sent to client when you change the status of a reservation from New Booking or Confirmed into Checked in
• Guest checkout email - sent to client when you change a booking`s status in Checked Out

A last option is for yourself, as a hotel admin, to receive an email notification whenever a booking is created in the system, by employees or through other means (e.g. from the online widget or channel manager).

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Andreas Schäfer, Casa Strela B&B

“Since we opened our Bed&Breakfast in March 2013 we are using Hotelopro from the first day on. We chose it because it is a cloud based program and our company is nearly a 100% organized in a cloud. As a Swiss, working in Cabo Verde and travelling a lot, the HoteloPro solution is perfect. It is very user friendly and flexible. In any case HoteloPro Support is quick and competent. ”

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